Refund policy

Returns
Please notify us at support@builtbybattle.com within 7 days of receiving your order. Please include your order number so we can assist you faster.

Returned items must be in unused and new condition.

We do not accept returns based on "change of mind"

- Gift cards are non-returnable

Refunds (if applicable)

Please notify us at support@builtbybattle.com within 7 days of receiving your order. Please include your order number so we can assist you faster.

Once we receive your item(s), we will issue the refund, so long as the item(s) are in new, unused condition.

The refund issued will be for the amount paid on the item, minus a 10% restocking fee.

Returned items must be in unused and new condition.

- Gift cards are non-returnable

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
If you need to exchange it for the same item in a different size, send us an email at orders@builtbybattle.com. Please include your order number to expedite the process.

Shipping
To return your product, you should mail your product to:

Built By Battle, LLC.
13102 US Highway 40
Highland, IL 62249
United States

You will be responsible for paying for your own shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.